When issues are identified, whether through internal audits, monitoring, or regulatory reviews, firms need to respond in a manner that satisfies the regulator and strengthens the business going forward. Ocorian provides structured remediation support to help you resolve issues, improve your control environment, and demonstrate compliance to the Dubai Financial Services Authority (DFSA) and Financial Services Regulatory Authority (FSRA) that the right steps have been taken.
Remediation planning
We help you develop a clear, structured remediation plan. This includes:
- Identifying root causes
- Prioritising actions
- Setting realistic timelines
- Defining ownership and responsibilities
- Aligning remediation with regulatory expectations
Policy and framework enhancements
We support the enhancement of your compliance and anti-money laundering (AML) frameworks to address identified gaps. This includes:
- Updating policies and procedures
- Strengthening governance arrangements
- Enhancing monitoring and oversight
- Improving documentation and record keeping
Operational remediation
We provide hands on support to help you address operational gaps. This includes:
- Reviewing and remediating customer due diligence (CDD) / enhanced due diligence (EDD) files
- Updating registers and documentation
- Conducting additional monitoring or testing
- Supporting staff training and awareness
Regulatory engagement
We help you manage communication with the regulator during remediation. This includes:
- Preparing responses to regulatory findings
- Advising on expectations and areas of focus
- Supporting follow up meetings or discussions
Helping you evidence that issues have been resolved
Frequently asked questions
Structured support to resolve issues identified through internal audits, monitoring or regulatory reviews, and to evidence to the DFSA or FSRA that the right steps have been taken.
Remediation planning (root causes, prioritised actions, timelines and ownership), policy and framework enhancements, operational remediation including CDD/EDD files, and managing regulatory engagement.
Ocorian helps prepare responses to regulatory findings, advises on areas of focus, supports follow-up meetings, and helps you evidence that issues have been resolved.