Investor Services Associate

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

The post holder will be required to liaise with clients, banks, investment advisors, service providers and the fund directors as well as other internal staff. 

The Fund Administrator will be primarily involved in the day to day operation and servicing of a portfolio of closed ended investment Funds administered by the Company, investing in private equity, infrastructure and other alternative Funds. 

Main Responsibilities

• To liaise with the investment advisor, fund directors, accountants, bankers and other related entities as required in order to administer the funds and to ensure the smooth day to day operation of the funds
• To deal with all in-coming investor queries in an effective and timely manner as well as other general administration tasks as necessary
• To calculate and pay all fees and expenses on behalf of the funds and to arrange approval and payment of all fund invoices received
• To prepare call / distribution notices, liaise with the client for any updates and subsequently release to investors
• To monitor cash receipts for drawdowns in line with Cash Monitoring policy
• To maintain investor data and registers to a high standard of accuracy
• To assist with internal, investor service related projects as required
• To assist with population of FATCA CRS reporting templates

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• Several years fund administration experience. Exposure to private equity would be ideal but is not necessary 
• Communicative and personable 
• A strong academic background and a willingness to undertake further study/training as appropriate 
• Knowledge of basic bookkeeping requirements 
• Solid IT skills, particularly Excel. A working knowledge of pivot tables and macros would be preferable 

Competencies 

• The ability to work on own initiative and to be part of a team 
• The ability and confidence to interact with colleagues at all levels in the Company  

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.