Administrator

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Purpose of the Job

Deliver operational excellence and ensure compliance

• Processing client payments on the payment platform, including filling in all the relevant details on the payment platform, generating the approval sheet, preparing wire instructions, loading payments on the internet banking platform, arranging for review, approval and signature of the relevant documents.
• Performing bank transaction monitoring for portfolio of clients under various service lines.
• Processing statutory filing requests, including preparing statutory forms, arranging for review and signature, filing of the forms with the authorities and following up on the status of the filing.
• Ensuring data completeness and integrity on our Enterprise Resource Planning system (NavOne) and Document Management System (iManage) in relation to all the relevant processes.
• Scanning and uploading client documentation on Document Management System (iManage), focusing on operational excellence and data accuracy in the delivery of internal client support; ensuring client due diligence by checking received files.
• Assisting in and responding to regulatory enquiries from Compliance and other clients, adhering to all internal policies and procedures to policy.
• Delivering a high-quality service to clients ensuring relevant service level agreements and quality standard requirements are delivered and at times exceeded.
• Reporting and providing regular updates to the Senior Officer and providing general assistance to the latter.
• Building foundational skills and knowledge in your chosen field. Growing your understanding of our business goals and the activities associated with their achievement. 
• Undertaking any ad hoc duties as may be required.  

Deliver client-centric service: 

• Providing high quality support to internal clients through professional interactions and service provision.   
• Growing your appreciation and understanding of client needs and how to deliver exceptional service.
• Developing a deeper understanding of our business. 

Ensure financial management:

• Gaining a solid understanding of how financial management works within the enabling functions and across the broader group.

#LI-SB1

• High School Certificate holder. A willingness to learn, develop knowledge, understanding and experience within our industry.

Role-specific skills:

• Digital Literacy - proficient user of Microsoft Office (Word and Excel) and other Ocorian systems and applications such as Viewpoint, NavOne, iManage, etc.
• Communication - use clear verbal and written communication skills with others. Develop ability to speak up".
• Collaboration - interact with politeness, respect and consideration for others within business area.
• Problem-Solving – resolve minor, recurring problems within their area of focus.
• Customer Service - resolve client queries with accuracy and simplicity based on a good understanding of who our clients are, team roles and who interacts with whom.
• Attention to Detail – be accurate and precise to deliver high quality work.
• Organisation – manage self and take a disciplined approach to work to meet deadlines and requirements.
• Growth Mindset - role models the values. Seek feedback and grows relevant skills.

What’s In It For You 

• Competitive salary 
• This role is Mauritius based but we are hybrid with 2 days in office after probation
• Flexible working hours 
• Private Pension Plan fully paid by the company after probation
• Private medical insurance with Catastrophe cover fully paid by the company
• Employee recognition program and spot bonuses 

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.