A fast growing luxury travel brand delivering high-end villa experiences
Founded by former TV presenter and entrepreneur Stephanie Chai, The Luxe Nomad is the largest luxury vacation rental management company in the Asia-Pacific region. With curated villas across Bali, Koh Samui, Niseko and beyond, it has redefined what high-end travellers expect from a villa stay - offering hotel-quality service in private, design-led spaces.
"We want to be the most recognised brand in luxury vacation properties.That means consistency, quality, and a trusted experience – wherever our guests choose to stay."
Stephanie Chai – Founder and CEO
In less than a decade, The Luxe Nomad has scaled from a startup to a thriving business turning over more than $65 million, with strategic ambitions to expand further in the region. And as they grow, they continue to focus on ensuring every aspect of the customer journey is as seamless as it should be.
Rapid growth requires rock solid governance
Like many fast-scaling businesses, The Luxe Nomad team have focused on building market share, product excellence and operational reach. But rapid pace comes with governance risks. Despite working with other corporate services providers in Singapore, Stephanie and her team began to uncover compliance issues and documentation errors - that left unchecked - risked undermining investor confidence and could threaten any future transactions.
“Some of the advice we were getting just didn’t stand up to scrutiny. It wasn’t aligned with the Companies Act or our own shareholder agreements. It kept pulling me and my team back into the details.“ Stephanie recalls.
As The Luxe Nomad prepared for structural changes and due diligence readiness, the business needed a partner who could untangle the legacy issues and set a reliable foundation for the future.
Setting the solid foundation for future growth
Ocorian was recommended by a trusted contact. And from the first conversations, the difference was clear.
“Yvonne and the team weren’t just responsive, they really knew what they were doing and gave us real confidence at every stage. I didn’t realise how important a good corporate secretary was until we started working with Ocorian,” says Stephanie.
Working together, we conducted a thorough review of corporate records, looking across previous transactions and activities – rectifying any issues or anomalies and ensuring all local legislation and constitution obligations were met.
With the Ocorian team now responsible for all core corporate secretarial responsibilities. Stephanie and the team can continue to grow the business with confidence.
“Our finance team is lean – and until recently, didn’t have a group CFO,” Stephanie explains. “But Ocorian gave us the confidence that everything under the hood was being done right. It meant we could focus on growing the business, not firefighting admin.
A reassuringly practical, strategic enabler
With compliance risks addressed, and key stakeholders – including investors – gaining confidence in the company’s governance structures. The value of a strong and stable foundation is felt by everyone.
For leadership, it’s peace of mind. “They’re flexible when they can be, yet push back and challenge where it counts. And I appreciate that. It always feels like the Ocorian team has my best interests in mind.”
For the team, a knowledgeable go-to partner in their corner. “Our finance lead turns to Yvonne for advice regularly. It’s like having another senior brain in the room.”
And the business stands ready for future investment. “We’ve grown fast. Ocorian has helped us make sure everything’s in order, so if due diligence comes, we’re ready.”
A continued partnership during the next stage of growth
With its sights set on new geographies, a refined customer journey, and continued scaling of its operations, the business is already exploring how Ocorian can support in other jurisdictions.
“Our hope is that Ocorian can continue to be our partner as we grow into new destinations,” says Stephanie. “We’ve got a lot of exciting plans ahead - and it’s reassuring to know we’ve got a team who can scale with us.”
Learn more about how Ocorian supports growing businesses
We help firms strengthen governance, resolve legacy issues and build a reliable foundation for growth — combining consistent execution with practical advice to ensure they stay ready for investor scrutiny, transactions and expansion into new markets.