Technical Engineer

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance 

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. 

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. 

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. 

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. 

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. 

What’s In It For You 

• Competitive salary 
• We are globally hybrid (please check the specifics for this role during interview process)
• Flexible working hours 
• Private Pension Plan fully paid by the company after probation
• Private medical insurance with Catastrophe cover fully paid by the company
• Employee recognition program and spot bonuses 

Purpose of the job

Reporting to the Head of Infrastructure, the Technical Engineer will be responsible for project delivery and 3rd Line support and will be a good generalist with proven experience working with many common enterprise products and services.

The role, while based in Mauritius, is a global in nature.  The Technical Engineer will work closely with other Infrastructure team members across the globe.

Main responsibilities

• Provide strategic planning of the products and services
• Carry out project work which may include travel to other Ocorian offices.
• Provide leadership in the ongoing development of the products or services
• Train and mentor other staff on those products and services
• Work with the wider business to understand requirement and strategic goals
• Define clear processes
• Maintain comprehensive documentation
• Ensure sufficient cover is possible on the systems and services when you are unavailable
• Understand and participate in business acquisition tasks involving office integration, data migration and application consolidation.
• Play a key role in the management and maintenance of Ocorian’s global IT environment.
• Work in a risk adverse manner and in accordance with Ocorian security policies.
• Monitoring of Ocorian systems.

#LI-EM1

#LI-Hybrid

Knowledge, Skills and Experience

Strong knowledge and proven experience in infrastructure products and services including, but not limited to:

• Cloud services which must include Microsoft Azure, with working knowledge of configuring and maintaining Enterprise Landing Zones, RBAC, virtual networks, ExpressRoute, Application registration and other associated services.
• Strong understanding of IP networks and products
• Desktop deployment and management technologies, including scripted application installs.
• Citrix Virtual Apps and Desktop configuration, management and maintenance
• Proven experience with ESX and other common hypervisor platforms
• Storage infrastructure, include storage arrays and SAN fabric

Maintain up-to-date industry qualifications in your specialist areas

Our Values

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.
  Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.