Solutions Team Technician

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. 

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. 

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. 

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. 

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. 

What’s In It For You 

• Competitive salary  
• Private Pension Plan fully paid by the company after probation
• Private medical insurance with Catastrophe cover fully paid by the company
• Employee recognition program and spot bonuses

Purpose of the Job 

You will work as part of Ocorian’s Fund Services Service line, within the Solutions team, reporting to the Solutions Senior Technician. 

As Solutions Team Report Writer, your primary responsibility will be working on developing new reports and improving existing ones for new and existing clients of Ocorian alike across the global funds platform. You will play a crucial role in delivering high-quality end-to-end technology development and evolution to drive efficiencies and accuracy in all outputs.  

Main Responsibilities 

Collaborate with the Solutions Team members and client facing teams to develop and implement reports within the platform for new and existing clients. 

• Work as a Solutions team representative from a systems perspective on agreed clients that come through the team.  Taking responsibility for actions assigned to you Own and manage the relevant segment of the project, defining the requirements for the reporting and developments to ensure that all deliverables are correctly scoped and delivered to a high standard and within the required timeframes. 
• Deliver comprehensive handover notes on new reports and user guides to ensure that the client facing teams fully understand what is required from them from a system usage perspective once handover has taken place. 
• Identifying proper source of data for new reports and optimizing standardization in reports. 
• Review source, templates and reporting codes on existing reports and propose optimization and improvements. 
• Draft, edit, and finalize reports, ensuring clarity, accuracy, and adherence to company standards. 
• Maintain a repository of standard reports. 
• Initial testing of developed reports by creating test cases and reconciling data. 
• Work on a continuous cycle of delivering new reports that will provide users with efficiencies in their outputs.  Work with the Solutions Team, Fund Systems Team as well as end users to discover gaps in our reporting capabilities and bridge the gap with a continuous cycle of development and report enhancements.  

#LI-JM1

#LI-Hybrid

Knowledge, Skills, Experience 

• A minimum of 3 years’ working on efront from a technical/report writing perspective. 

Competencies 

• Very strong technical skills in relevant area. 
• Excellent interpersonal skills and the ability to communicate effectively with clients and colleagues at all levels. 
• Ability to work under pressure and meet deadlines. 
• A proactive and solution driven attitude to managing problems. 
• Ability to work using own initiative and make decisions within strict corporate policies and procedures. 
• Strong time management, organisational and IT skills including SQL and eFront reporting. 

All staff are expected to embody our three core values.  These values underpin everything that we do and reflect the skills and behaviours we all need to be successful. 

• We are AMBITIOUS - We think and act globally, seizing every opportunity to support our clients and staff - wherever in the world they may be.
• We are AGILE - Our independence from any financial institution gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE - We take the time to understand our clients' needs so that we can deliver personalised solutions every time.

• Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status