Senior Payment Administrator
Company Description
Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance
We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.
With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.
Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.
Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.
Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.
What’s In It For You
- Competitive salary
- We are globally hybrid (please check the specifics for this role during interview process)
- Flexible working hours
- Private Pension Plan fully paid by the company after probation
- Private medical insurance with Catastrophe cover fully paid by the company
- Employee recognition program and spot bonuses
Job Description
Purpose of the job
The post holder will provide support and assistance to the Fund Administration Manager and will work with experienced colleagues in a new established team which will support the local office and the global organisation in the provision of invoice processsing and cash management services for our clients.
This involves handling callbacks for the setup of suppliers, ensuring that payments for client invoices or fund transfers are executed accurately and efficiently. Collaboration with the front office administration teams locally and in other jurisdictions is essential, particularly in managing filing duties and overseeing post-payment control aspects to ensure compliance with established procedures
There will be a requirement to follow procedures to achieve set objectives and meet service level agreements for clients.
We provide a career pathway for school leavers and graduates and offer hybrid working, typically with 2 days in the office and 3 days working from home.
Main Responsibilities
- Processing and review of payments by working closely with the local administration teams and other jurisdictions.
- Take responsibility for allocated tasks in line with the Ocorian policy and procedures.
- Preparing and reviewing Ad-hoc & regular payment runs using various online banking systems.
- Review & completing Call backs in line with procedures.
- Review Supplier details on our System as required.
- Adhering to the deadlines set for preparing and effecting payments.
- Collating the payment packs together with backup for checking and sign off.
- Ensure filing is performed as required for the payment process.
- Ensure workflows on our system are effected efficiently and on time
- Ensure overall quality and accuracy of payment processing to required standards at all times.
- Ensure efficient delivery of output and client service expectations.
- Effecting post payments control, as required, to ensure payments have been properly effected.
- Answering queries raised in connection with payments.
- Assist with team filing.
- Support seniors in the handling and proper keeping of KPIs for the process, including quality control logs.
- Communicate effectively with the Client Administration team to ensure they are aware of any issues that may impact on the deadlines and expectations in terms of timing
- Monitor, control and balance the workload of the team during absences of other Senior team members
- Be cross trained on specific other processes to support Client Administration team when capacity permits or circumstances require on appropriate tasks
- Be aware of risk exposure and promptly escalate issues arising to other members of the Management team.
Qualifications Required
Knowledge, skills and experience
The role would suit a graduate with a degree in Business and Finance or any other relevant field with at a minimum of two years working experience
- Microsoft Office - Intermediate Proficiency
- Excellent interpersonal skills and the ability to communicate effectively with colleagues at all levels.
- Flexibility, energy and enthusiasm.
- Meticulous attention to detail
- Ability to meet deadlines.
- Ability to work using own initiative and make decisions within corporate policies.
- Good organisational skills and the ability to work methodically and accurately.
- Positive attitude and a solution driven attitude to problems.
- Ability to work on own initiative and as part of a team
- The drive to make continuous improvements
Additional Information
All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:
- We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
- We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
- We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
- We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
- We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.
Equal Opportunities for Everyone
Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.