Head of Corporate Services (Cayman)

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance 

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. 

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. 

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. 

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. 

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. 

Purpose of the Job

The Head of Corporate Services will lead our Corporate Services division at Ocorian in the Cayman Islands, ensuring it operates effectively, efficiently, and profitably. The successful candidate report to the Regional Head of Corporate Services - Americas to uphold service standards and foster strong, profitable relationships with clients. Additionally, this role involves managing and motivating team leaders, promoting a culture of teamwork through exemplary leadership.

Main Responsibilities

Strategic Leadership & Governance

• Serve as a key member of the senior leadership team, overseeing the delivery of integrated corporate solutions across our operations and driving growth.
• Design and implement process improvement plans to support client service delivery and enhance the working experience of colleagues on the corporate team.
• Implement Ocorian’s growth strategy by demonstrating the ability to generate innovative and strategic ideas that challenge the status quo.
• Act as a director for several client and/or internal companies.
• Serve as a bank signatory for the company and/or clients.

Operational Management & Team Performance

• Supervise team heads across the jurisdiction overseeing incorporation/establishment, corporate administration, accounting, automatic exchange of information (AEOI) services, economic substance reporting, beneficial ownership reporting, fund and corporate governance, board support services, anti-money laundering officers, and voluntary liquidations.
• Provide leadership and mentorship to team heads, ensuring their teams' workloads are completed to the highest standards and within agreed timelines, while fulfilling team objectives without compromising the company or client interests.
• Drive the growth and development of the division, including training guidance, career development, and maximising team potential.
• Foster an atmosphere of cooperation, teamwork, and support within the team.
• Liaise regularly with support functions on operational matters affecting the Corporate Services business.

Business development, Client relations & Financial Performance

• Ensure that realistic financial targets (including utilisation) for the Corporate Services business are met, which includes budget‑setting and monitoring progress against the budget.
• Collaborate closely with the Business Development / Sales team during the onboarding of new business.
• Develop and maintain strong relationships with key corporate clients.
• Work with corporate team members and team other service lines to identify cross‑selling and upselling opportunities and strengthen client relationships across various business segments.
• Collaborate with the Business Development / Sales teams to continuously review marketing opportunities and assist in developing a network of key or prospective clients and intermediaries.
• Represent Corporate Services in the market, leveraging your network to generate new business opportunities.

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Knowledge, Skills & Experience

• Bachelor’s degree or relevant professional qualification
• Proven supervisory/management experience
• Minimum 10 years of relevant experience with at least 3 years in a supervisory level, preferably with a corporate services firm
• Outsourcing and digital assets experience would be very desirable
• Highly organised with the ability to prioritise and manage multiple tasks and deadlines
• Client service focused and commercial thinker

Competencies 

• Strong Technical Skills: Demonstrated experience in engaging clients and intermediaries across the asset management, institutional investment, and alternative investments client segment, including private equity and hedge funds.
• Leadership Abilities: Proven ability to effectively manage and motivate staff to achieve high performance.
• Interpersonal Skills: Excellent interpersonal communication skills, with the capability to engage effectively with clients and colleagues across all levels of the organisation.
• Solution-Oriented Mindset: A proactive approach to problem-solving, with a focus on delivering effective solutions.
• Initiative and Decision-Making: Ability to work independently, exercising sound judgment and decision-making within corporate policies.
• Time Management and Organisational Skills: Strong skills in time management, organisation, and proficiency in IT applications.

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.