Client Operations Analyst - Group Risk and Compliance

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance 

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. 

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. 

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. 

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. 

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. 

What’s In It For You 

• Competitive salary 
• We are globally hybrid (please check the specifics for this role during interview process)
• Flexible working hours 
• Private Pension Plan fully paid by the company after probation
• Private medical insurance with Catastrophe cover fully paid by the company
• Employee recognition program and spot bonuses

Purpose of the Job

The role is responsible for supporting the GCST Team Leader and wider team in the effective delivery of Ocorian’s global client screening processes. This includes conducting client screenings in line with established group procedures, assessing and interpreting screening results against external databases such as sanctions lists, politically exposed person (PEP) registers, and other relevant watchlists.  

The position plays a key role in identifying, tracking, and escalating potential AML risks across the client portfolio, while producing insightful management information for global stakeholders. Additionally, the role contributes to continuous improvement by highlighting process inefficiencies, bottlenecks, and enhancement opportunities, and supports project-based initiatives as required. 

Main Responsibilities 

• Conduct client screening in line with established group policies and procedures, including the review of alerts generated through continuous overnight monitoring systems. 
• Perform detailed analysis of client data against external sources, including sanctions lists, Politically Exposed Persons (PEP) databases, watchlists, and other relevant intelligence sources. 
• Assess and document screening outcomes, ensuring accurate identification, investigation, and disposition of potential matches or risk indicators. 
• Escalate identified risks to relevant local offices in a clear, concise, and actionable manner to support timely decision-making. 
• Produce, analyse, and interpret management information (MI) related to the global screening framework, delivering insights to key stakeholders. 
• Maintain effective working relationships with regional and local offices to support consistent screening standards and efficient issue resolution. 
• Provide timely notification of high-risk findings to senior management and relevant governance forums, ensuring appropriate oversight and action. 
• Identify process gaps, inefficiencies, and control weaknesses, and communicate recommendations for improvement to the Global Head of Client Screening. 
• Respond promptly and accurately to internal queries relating to screening activities, outcomes, and procedures. 
• Support system enhancements and change initiatives, including participation in user acceptance testing (UAT) and ad hoc system validation activities. 
• Contribute to project-based and strategic initiatives as required to support the ongoing development of the client screening function. 

#LI-EM1
#LI-Hybrid

Knowledge, Skills & Experience 

• Solid understanding of KYC and AML risks, with demonstrable experience operating within a regulated financial services environment. 
• Strong analytical capability, with the ability to interpret complex data and identify key risk indicators. 
• Excellent interpersonal and communication skills, with the ability to engage effectively across all levels of the organisation. 
• Clear and concise written and verbal communication skills, with the ability to articulate findings and recommendations succinctly. 
• High level of attention to detail, with a commitment to producing accurate, well-structured, and high-quality documentation. 
• Naturally inquisitive mindset, supported by strong investigative and problem-solving skills. 
• Effective time management and organisational skills, with the ability to prioritise workloads, manage competing demands, and meet deadlines under pressure. 
• Proven ability to take ownership of tasks and manage responsibilities independently while maintaining accountability for outcomes. 
• Proficient in Microsoft Office applications, including Outlook, Word, PowerPoint, and Teams, with the ability to produce professional outputs.

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.