Senior Administrator (Payments)

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance 

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. With more than 1,800 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Purpose of the Job

Provide support and assistance to the Managers and collaborate with the Administrators. This will involve the payment process, including call backs for setting of suppliers, and effecting payments for clients invoices or their fund transfers in collaboration with the front office administration team to take responsibility for the filing and post payment control aspects of the payment process.

Main Responsibilities

• Processing and reviewing of payments by working closely with the administration team.
• Take responsibility for allocated tasks and working closely with the Administrator and Assistant Administrator.
• Preparing and reviewing Ad-hoc & regular payment runs using various online banking systems.
• Review & completing Call backs in line with procedures.
• Review Supplier details on eFront as required.
• Adhering to the deadlines set for preparing and effecting payments.
• Collating the payment packs together with backup for checking and sign off.
• Ensure workflows on Efront are effected efficiently and timely .
• Ensure overall quality and accuracy of payment processing to required standards at all times.
• Liaise with clients to ensure efficient delivery of output and client service expectations.
• Effecting post payments control, as required, to ensure payments have been properly effected.
• Answering queries raised in connection with payments.
• Carry out any additional support activities as reasonably required across the team or by the Management team or Directors from time to time.
• Cross -Review the work of, provide guidance and constructive feedback to peers
• Support seniors in the handling and proper keeping of KPIs for the process, including quality control logs.
• Communicate effectively with the Client Administration team to ensure they are aware of any issues that may impact on the deadlines and expectations in terms of timing
• Monitor, control and balance the workload of the team during absences of Senior team members
• Be aware of risk exposure and promptly escalate issues arising to other members of the Management team 
• Be cross-trained on specific other processes to support Client Administration team when capacity permits or circumstances require, on appropriate tasks

Qualifications

• University degree in Business and Finance or any other relevant field.

Knowledge, Skills and Experience

• At ease with the use of technology necessary for conducting board meetings.
• Microsoft Office Proficiency (Intermediate level).
• Having a minimum of 4 years of working experience.

Competencies

• Payment Processing.
• Excellent interpersonal skills and the ability to communicate effectively with clients and colleagues at all levels. 
• Flexibility, energy and enthusiasm. 
• Ability to work under pressure and meet deadlines. 
• A solution driven attitude to problems. 
• Ability to work using own initiative and make decisions within corporate policies. 
• Good organisational skills and the ability to work methodically and accurately. 
• Positive attitude

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.