Search Ocorian


<span>Senior Officer-Client Administration</span>

Senior Officer-Client Administration

Administrative Ebène, Mauritius Full-time
Company Description

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Job Description

Purpose of the Job

Provide defined Client Administration services to a varied portfolio of clients of Ocorian, under the supervision of the Associate Manager / Manager and / or Unit Head, and to support the team in accordance with the Mauritius regulations and in strict adherence to the policies, procedures and processes of Ocorian.

Main Responsibilities

  • Provide assistance to the Associate Manager and Client Administration Team ('the Team') for various Client Administration matters;
  • Act as a first-level reviewer for the work done by the Team;
  • Be able to work independently;
  • Ensure active engagement with internal and external stakeholders, and an excellent client experience;
  • Assist in maintaining high quality operating standards, procedures/best practices and quality controls;
  • Work towards predefined timeframe for the review of the work done by junior team members;
  • Work in accordance with the Compliance and AML/CFT policies to ensure that all Client Administration tasks are being processed accordingly;
  • Attend to queries from the different regulators, where applicable;
  • Assist the Associate Manager/Manager/Unit Head with preparation of various reports;
  • Coach and assist junior team members on a day-to-day basis;
  • Other Client Administration related tasks as allocated from time to time by the Associate Manager / Manager / Unit Head

#LI-SB1

Qualifications Required
  • A first degree in Law, Management, Finance or related field; and
  • ICSA or ACCA or any professional qualification related to the Global or financial sector would be an advantage.

Knowledge/Skills/Experience

  • Knowledge of financial services legal and regulatory requirements;
  • Knowledge of various structures and licenses in the financial services sector (GBL, Funds, Trusts, special activity licenses etc)
  • Microsoft Office Proficiency;
  • Fluent in French and English;
  • Good communication skills;
  • Ability to work to tight deadlines under pressure, while maintaining close attention to detail;
  • Excellent team player; and
  • Have a minimum of 3 years of working experience in the financial services sector.

Competencies

  • Communication;
  • Interpersonal Relationship;
  • Problem Solving & Analysis;
  • Coping with Pressure and Setbacks; and
  • Learning & Researching.
Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.