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<span>Learning and Development Business Systems Trainer (20 months FTC)</span>

Learning and Development Business Systems Trainer (20 months FTC)

Human Resources Ebène, Mauritius Contract
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Company Description

Ocorian is a global leader in corporate and fiduciary services, fund administration and capital markets. Wherever our clients hold financial interests, or however they are structured, we provide compliant, tailored solutions that are individual to their needs.

We manage over 17,000 structures for 8000+ clients with a global footprint operating from 20 locations. Our scale offers all our people great opportunities to develop their knowledge and skills and to progress their careers.

Job Description

The Learning and Development Business Systems Trainer is core to supporting the delivery of Ocorian’s global learning and development strategy.  They will support the Head of Learning and Development, Assistant Manager, and wider team in implementing the strategy including; identifying staff learning and development needs, supporting in the design, delivery and evaluation of blended learning solutions for all business systems and applications training to be delivered globally across a range of categories (induction, projects and business as usual) and supporting with the administration of training activities.

This is a unique opportunity to join an expanding organisation and to help shape the future of business systems and applications learning at Ocorian.

Main responsibilities

  • Contribute in the design and development of innovative, and easy to understand training materials and blended training solutions that are aligned to the business requirements for all business systems and applications. This includes providing support to the transformation project team and other adhoc projects as identified by the business.
  • Ensure all learning solutions promote best practice use of Ocorian's business systems and applications and reinforce and support day to day working practices.
  • Deliver induction and other training programmes in formal (classroom and virtual webinar) and informal (floor walking, etc) environments.  This may include travel to other locations where any sizeable rollouts are required (e.g. system updates, new implementations).
  • Assist the Learning & Development Assistant Manager to design and carry out a training needs analysis to determine business needs, current competencies/skills gaps and to ascertain the most suitable training intervention(s).  Assist with defining the skill sets needed to perform different roles and then to design 'fit for purpose' blended training solutions.
  • Contribute in the design and development of digital content and eLearning courses using Adobe Premier Rush, Storyline, or other eLearning authoring tools as identified.
  • Support in the development of our operational experts (Champions) who assist the Learning & Development team by helping to transfer the skills learned back into the workplace; bringing the training experience to life.
  • Provide adhoc systems training support, responding to queries in a timely manner.
  • Support with the evaluation and revision of learning and development programmes as necessary, in order to adapt to changes occurring in the work environment.
  • Assist the Senior Learning and Development Administrator with the administration and maintenance of the Learning Management System (LMS) and other training activities, including the setting up and administration of training programmes, courses and resources, and maintenance of accurate user training records.
  • Work with and build strong relationships with internal key stakeholders and employees, and team operational experts to ensure all training solutions meet the required standards and business needs.
  • Develop peer networks and other methods to help you to keep pace with industry changes and training challenges, opportunities and trends; ensure you are ahead of the game to provide an innovative approach to your training interventions. 
  • Any other such duties that may be reasonably required for your role.
Qualifications Required
  • A strong grasp of the English language; both verbal and written is a key requirement.
  • A comprehensive understanding of the financial services business environment is essential, preferally with accountancy knowledge.
  • Ideally, a minimum of 1 years' experience in training design and delivery of blended training solutions.
  • Proficient in the use of technology and able to quickly learn new systems and processes.  Whilst not essential, knowledge of NavOne, ViewPoint, and eFront would be an advantage.
  • Experience in elearning design and working with a learning management system would be advantageous.
  • Ability to effectively prioritise and execute tasks in a high-pressure environment.
  • Excellent presentation skills, self-confidence, and ability to deal with complexity.
  • A team player with the ability to work on your own initiative.
  • Energy and enthusiasm to support the future growth and success of the Group with a desire to embrace and drive change in an evolving environment.
Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

  • We are AMBITIOUS - We think and act globally, seizing every opportunity to support our clients and staff - wherever in the world they may be ;
  • We are AGILE - Our independence from any financial institution gives us the flexibility and freedom to keep things simple, efficient and effective ;
  • We are COLLABORATIVE - We take the time to understand our clients' needs so that we can deliver personalised solutions every time.
  • We are ETHICAL - We trust and respect each other and our accountable for our actions and their outcomes